Warranty Information

LIMITED ONE-YEAR WARRANTY

Luxli products are warranted to the original purchaser to be free from defects in materials and workmanship under normal consumer use for a period of ONE (1) years from the original purchase date or thirty (30) days after replacement, whichever occurs later. The warranty provider's responsibility with respect to this limited warranty shall be limited solely to repair or replacement, at the provider's discretion, of any product that fails during normal use of this product in its intended manner and in its intended environment. Inoperability of the product or part(s) shall be determined by the warranty provider. If the product has been discontinued, the warranty provider reserves the right to replace it with a model of equivalent quality and function.

This warranty does not cover damage or defect caused by misuse, neglect, accident, alteration, abuse, improper installation, or maintenance. EXCEPT AS PROVIDED HEREIN, THE WARRANTY PROVIDER MAKES NEITHER ANY EXPRESS WARRANTIES NOR ANY IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. This warranty provides you with specific legal rights, and you may also have additional rights that vary from state to state.

To obtain warranty coverage, contact the Pilotcine Customer Service Department to obtain a return merchandise authorization ("RMA") number, and return the defective product to Pilotcine along with the RMA number and proof of purchase. Shipment of the defective product is at the purchaser's own risk and expense.

For more information, or to arrange service, visit Contact or Email Customer Service at service@pilotcine.com


Product warranty provided by the Pilotcine Innovation Ltd.

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